Configuring UPS Automated Department Sync Settings
When using User Provisioning Service with Policy & Procedure Management, you will need to configure the Automated Department Synchronization preference settings to let the application know the name of the department sync file.
Important: Do not follow these instructions if you are using User Provisioning Service's built-in Active Directory sync feature. Continue only if you or a custom automated process has placed a department sync file in the User Provisioning Service upload folder.
Configure UPS Automated Department Sync Settings
- Click Settings & Tools > IT Settings, and then click Automated Dept. Synchronization.

- For File Location, type the name of the department sync file, and then click Save.
Important: Be aware that operating systems are case-sensitive. Make sure that the file name you specify here exactly matches—both in spelling and case—the name of the file to be uploaded.